These Terms and Conditions govern your use of migrate2shopify.com and our migration services. By using the site or engaging us, you agree to these terms.

1. About us

Migrate2Shopify is operated by Belholm ApS, a company registered in Denmark. References to "we", "us", and "our" mean Belholm ApS trading as Migrate2Shopify. References to "you" mean the individual or business using our site or engaging our services. Contact: bp@belholm.com.

2. Our services

We provide e-commerce migration services, primarily moving online stores onto Shopify from platforms such as WooCommerce, Magento, BigCommerce, Shopware, Wix, and others. The specific scope, deliverables, timeline, and price for any engagement will be set out in a written proposal or statement of work agreed with you before work begins.

These Terms apply alongside any project-specific agreement. If there is a conflict between the two, the project-specific agreement takes precedence for that engagement.

3. Engagement

A project is confirmed once you have accepted our written proposal and paid any agreed deposit. We reserve the right to decline any project at our discretion before this point.

4. Payment

Unless otherwise agreed in writing:

• A 50% deposit is payable on confirmation of the project

• The remaining 50% is payable on project completion (when your new Shopify store goes live)

• Larger projects may be split into milestone payments

• All prices are exclusive of VAT, which is added where applicable

• Invoices are payable within 14 days of issue

• Late payment may incur interest in accordance with Danish law

We reserve the right to pause work on projects with overdue invoices.

5. Your responsibilities

To deliver our services, we need:

• Timely access to your existing store and any required accounts

• Prompt feedback on drafts and review stages

• Accurate information about your store, products, and requirements

• Confirmation that you have the right to provide us with any data you share

Delays caused by late feedback or missing access may extend the project timeline. We are not liable for delays attributable to you or third parties.

6. Scope changes

If you request work outside the agreed scope, we will provide a written quote for the additional work. Additional work begins only once you have approved the quote in writing.

7. Third-party services

Migrations typically involve third-party services and platforms (Shopify, apps, payment gateways, hosting providers). We are not responsible for the availability, performance, pricing, or terms of these third-party services. Their terms apply directly between you and the provider.

8. Warranties

We will perform our services with reasonable care and skill. We do not guarantee specific business outcomes such as sales, traffic, or search engine rankings. We do not guarantee that your new Shopify store will be free from bugs or errors, but we will fix any issues we are responsible for that are reported within 30 days of project completion at no additional cost.

After this 30-day period, ongoing fixes, changes, and support are charged separately or covered under a Care retainer if one is in place.

9. Intellectual property

On full payment, you own all custom work created specifically for your project (theme customisations, page templates, written content we produce for you).

We retain ownership of any pre-existing tools, frameworks, scripts, and methodologies we use to deliver projects. We may reuse these on other projects.

We may reference completed projects in our portfolio and marketing materials unless you ask us in writing not to.

10. Confidentiality

Both parties agree to keep confidential information shared during the project confidential and to use it only for the purposes of the project. This obligation continues after the project ends.

11. Liability

To the extent permitted by law, our total liability for any claim arising from or in connection with our services is limited to the total fees paid by you for the project giving rise to the claim.

We are not liable for indirect or consequential losses, including loss of profits, loss of revenue, loss of business, loss of data, or loss of goodwill.

Nothing in these Terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under Danish law.

12. Cancellation

You may cancel a project at any time by giving written notice. If you cancel:

• Any deposit paid is non-refundable

• You will be invoiced for any work completed up to the cancellation date that is not already covered by the deposit

We may cancel a project if you breach these Terms or fail to pay an invoice when due, or if continuing the project becomes unreasonable. In such cases, you remain liable for any work completed up to the cancellation date.

13. Force majeure

Neither party is liable for delays or failures caused by events outside their reasonable control, including but not limited to natural disasters, war, strikes, internet outages, or third-party platform failures.

14. Governing law

These Terms are governed by Danish law. Any disputes will be subject to the exclusive jurisdiction of the Danish courts, with the City Court of Copenhagen as the court of first instance.

15. Changes to these Terms

We may update these Terms from time to time. The version in force at the time you engage us applies to your project. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.